Client Challenge
A national title company was experiencing bottlenecks in their title curative operations due to increased volume, staffing limitations, and inconsistent resolution times across markets. With closings delayed and internal teams stretched thin, they needed a scalable solution to maintain service levels and avoid losing business.
Their goal was clear:
- Speed up title clearance without sacrificing quality
- Reduce internal overhead and burnout
- Build a repeatable, scalable national curative workflow for refinance, equity, and purchase transactions
The Einfach Group Solution
The title company partnered with The Einfach Group (TEG) to outsource their title curative pipeline. TEG brought deep industry expertise and a full suite of curative services, including:
- Document retrieval and verification (payoffs, subordination agreements, releases)
- Deed, Trust, mobile home, clearing clouds on title, and divorce agreement reviews
- Lien clearance and UCC processing
- Custom workflow integration
- Daily pipeline updates and escalation protocol
Execution Highlights
- Nationwide Coverage: TEG deployed a dedicated team with experience across all states, ensuring local requirements and regulations were followed with precision.
- Volume Management: Scaled to handle over 800 orders per month within the first 90 days of the partnership.
- Customized Onboarding: Integrated seamlessly with the client’s title production software, internal communication cadence, and QC requirements.
- Visibility and Accountability: Delivered consistent reporting with performance metrics, SLAs, and resolution tracking.
Measurable Impacts
After 6 months of partnership, the results were significant:
| Metric | Before TEG | After TEG |
| Avg. Resolution Time | 8-12 business days | 3-5 business days |
| Staff Hours Saved Per Month | N/A | 1,100+ |
| Order Backlog | 200+ | < 40 |
| Cost Savings (FTE Equivalent) | N/A | $280K annually |
| Client Satisfaction (internal survey) | 76% | 94% |
Why The Einfach Group
TEG wasn’t just a vendor—they became a true operational partner. With a team of over 200 title professionals and experience working with dozens of title companies across the country—both large and small—TEG brought speed, accuracy, and strategic value.
“Einfach is not just solving title issues—they’re helping us scale our business and protect our brand at the closing table.”
– SVP, National Title Operations
Conclusion
For title companies facing capacity challenges or looking to streamline their title curative process, The Einfach Group offers more than outsourcing—they deliver partnership, performance, and peace of mind.
Contact The Einfach Group
📍 100 Rialto Place, Suite 950, Melbourne, FL 32901
📞 (321) 999-7699