About Us

Who We Are
TEG powers business with minimal interventions for maximum results.

As one of the US’ leading providers of real estate and digital marketing services, our digitally-driven outsourcing processes, combined with technological interventions, transforms companies and helps them scale without compromising on profits.

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Our leadership team is backed by over 40 years of cumulative industry experience. More than seven of those years has been spent working directly with business decision makers and stakeholders across companies of all sizes and scales. This gives TEG the unique advantage and insight needed to identify any challenges limiting your business from meeting its full potential and objectives. 

Our vast experience working with large and mid-sized vendors and service providers gives us an unmatched edge, as well as a deeper understanding of how your business needs can be met. We offer flexible engagement models, tailored business interventions, and variable (pay-as-you-go) pricing to fit your needs. We hope to become trusted business partners with you in your growth story.

WE ARE
ISO/IEC 27001:2013 CERTIFIED

We at The Einfach Group believe that the data privacy and security of our clients is of the utmost importance. In recognition of this, we have attained the meticulous ISO 27001:2013 Certification for our Information Security Management System (ISMS). This globally recognized certification asserts that our technology, processes, and employees follow the leading recognized best practices for data privacy and security.

ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.

This certification confirms that The Einfach Group has met the rigorous international standards in ensuring the confidentiality, integrity, and availability of all assets in all of our processes across all products and services we offer.

Why Us ?

We understand that you have many providers to choose from. With many options available, we believe that there are three key indicators that set TEG apart from the rest of the competition: Quality, Pricing, and our dedication to Training,

At TEG, we pride ourselves on getting the work done right the first time. First-time accuracy rates not only ensure that our SLA’s are met and that we deliver the utmost quality products, but it also guarantees leaner processes and enables us to scale at an increased rate of speed than that of our competitors. We have been in the industry for many years, and we understand how quality impacts your processes, your turn times, and your reputation. Here at TEG, we have implemented multiple quality checkpoints throughout every process we complete to certify the superiority of our work. Furthermore, because our processes have been developed with speed and accuracy being equally paramount, you can rest assured that the end product/service you receive is complete and accurate.

We are able to offer the most value for your money because we recognize how to best leverage our resources. By utilizing hybrid staffing models (onshore and offshore), we ensure that our pricing remains competitive, yet still deliver the absolute best products and services for your dollar. In addition to using creative staffing patterns, we have spent the time necessary to develop proprietary software which allows us to further decrease our costs, giving us the advantage of passing along the cost savings to you. Our leadership team has been in positions of both vendor and client, so we at TEG understand what steps are necessary to assure that our end-deliverables are priced appropriately and fairly. Our team of experienced vendor managers have done the cost analysis and research for you.

In order to achieve the delivery of quality products at competitive prices, we must ensure that we recruit, employ, and retain the best and most knowledgeable talent in the industry. In addition to our recruitment process, every employee and vendor complete a rigorous and ongoing training plan. Our training is industry, product, and process specific. Each module has been developed with state/fed laws and guidelines in mind to ensure that we are supplying products and services that are compliant to the ever-changing industry regulations. Our internal education program is reviewed by a team of knowledgeable professionals. As changes to laws and regulations are made our material is revised and our staff are apprised of the modifications swiftly. We believe constant education is key.

Our Mission

To provide customers with full-fledged customer service, business process management solutions.

Our Vision

To be one of the most customer-service driven companies while providing an innovative and creative experience, and to become the benchmark in customer service solutions across the country.

QUALITY

We strive for first-time resolution and accuracy. We spend the necessary time in order to get the job right the first time, as well as creating processes and technology solutions to provide high-quality products and services.

CUSTOMER COMMITMENT

We develop and provide a customer-driven relationship. Our ultimate goal is to make a difference in our customers’ business life cycle.

Our Management Team

The Einfach Group is the fruition of a dream brought together by a team of passionate technologists, ideators, and innovators. We’ve constantly thought outside of the box to provide clients with a different approach in managing their businesses.

Our work speaks for itself; our solutions translate into leaner business models and optimized business processes. The success of our work can be found in optimal operational and financial efficacy. Most importantly, we derive a unique understanding of your challenges and tailor our solutions to help you solve them.

Manoj Kumar

A serial entrepreneur, traveller, and risk-taker, Manoj is the chief strategist at Einfach. Manoj possesses over 18 years of experience across various domains including: Hospitality, Customer Service, Real Estate, and Digital Marketing. With a strong client experience background coming from time spent at companies like Dell, Manoj holds a unique combination of customer service and problem-solving skills. He plays key roles in Sales, Transition, and Client Engagement

Pratap Krishna

When it comes to numbers and finances, Einfach banks on Pratap’s expertise and skills. With a background in banking and real estate, he understands and is able to make calculated and concise decisions that equate to leaner processes and profitability. Pratap comes with over 19 years of experience in the Banking and Real Estate industries. Having worked with organizations like HSBC and First American, Pratap plays a pivotal role in handling TEG’s investment portfolio, finance, and compliance.

Heather Arato

Having an extensive background in title, closing, and the real estate market as a whole, Heather adds another layer of expertise to The Einfach Group. Having worked with nationwide title companies as well as large banks such as JP Morgan Chase, she understands what our clients’ needs are and how to meet them. Heather is also a licensed title agent in 28 states, and at TEG she heads Business Development, onshore operations, and assists with training.